Welcome to Priority Club Insider

Last updated: February 11th, 2010 Leave a comment Go to comments
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I’m here to help you get the most of your stay at any of the Intercontinental Hotel Group hotels, that includes maximising your haul of points and getting the best rates. If you stay in any of the following brands you need to visit this site!

  • Intercontinental Hotels and Resorts
  • Crowne Plaza Hotels
  • Hotel Indigo
  • Holiday Inn Hotels
  • Holiday Inn Express Hotels (or Express by Holiday Inn)
  • Staybridge Suites
  • Candlewood Suites

At the end of the day points mean two things:

  • Status (unlike other programs there is no minimum number of nights required)
  • Free Nights from 5,000 points

Please note I am not affiliated to IHG and am completely independent, so I can’t help with..

  • Where are my Priority Club Rewards points from my last stay?
  • Can you tell me my Priority Club Rewards points balance?
  • Why didn’t I get the points for that last promotion

To find the answers to these questions please contact the official Priority Club Help Desk.

On the other hand if you have:

  • Offers that I haven’t published
  • Other information
  • A spare Royal Ambassador Referral Certificate

Get in touch with me!

This is an e-mail form and comments/feedback will be send directly to me!

  1. Kenneth
    August 2nd, 2009 at 13:20 | #1

    Concerning the points and cash specials you have going on right now. We stayed at Holiday Inn Express April 14 @ 15, using 5,000 points each night and $30 each night. I am a Platinum member, so shouldn’t I have earned 50% Bonus points on that $60? I cannot see that added to my account. Please check on this for me and add the points. Thanks so much for your help in this matter. Kenneth xxxxx

  2. admin
    August 2nd, 2009 at 15:23 | #2


    Just to point out we are not affiliated to IHG and are completely independent (hence I’ve hidden your Surname). But I can still answer your question!

    The reason why you don’t earn points on the US$60 spend is that this transaction is treated as a points purchase rather than a hotel spend. Any incidental spend in the hotel would earn points – even on a points stay.

    Hope that answers you query..

  3. August 7th, 2009 at 13:37 | #3

    The Family & Friends offer posted on this site could save me $30 on my upcoming stay. Have never used this type of offer before. At check-in, will I be questioned on my relation to the employee listed on the voucher? Thanks.

  4. admin
    August 7th, 2009 at 15:21 | #4

    Just have the print-out voucher with you, some hotel’s won’t even ask for it, some will, but I haven’t heard of anyone being asked about how they know the person!

    Employees can pass their link on to anyone – and have been encouraged to – with the most successful getting awards!

  5. Richard
    August 20th, 2009 at 11:48 | #5

    I am currently registered for this, but I do not know the code for it..
    can you help?
    This email has been sent to confirm that you have been successfully registered for the
    promotion outlined below.

    Promotion: 20% REBATE ON REWARD NIGHTS

  6. admin
    August 21st, 2009 at 00:48 | #6

    I haven’t come across this one, if anyone does have the link/code please shout!

  7. employee
    October 2nd, 2010 at 19:53 | #7

    @Betty Foidart
    the friends and family program is for EMPLOYEE’s only! The voucher can’t be turned in as printed. It must be signed by the GM of the “random” hotel and approved by management of the hotel you are trying to stay at. It is NOT a rate you can book yourself and expect to get without approval from management. Abusing the employee program is theft.

  8. admin
    October 3rd, 2010 at 13:30 | #8

    Unfortunately what you say isn’t true regarding manager sign-off. This programme is designed to bring in guaranteed revenue to the hotels. The advantage to the hotel is that: (i) The customer can not cancel F&F bookings (ii) No points will awarded to the customer. Go ahead and book!

  9. Craig Bramley
    October 18th, 2010 at 01:06 | #9

    I am having trouble sending you a email, the captha code thing does not work.

  10. admin
    October 18th, 2010 at 02:07 | #10

    @Craig Bramley
    Should be working now…please try again!

  11. gary v
    November 27th, 2010 at 13:53 | #11

    I have gotten the rebate. might have to be the new priority club visa, and/or platinum.

  12. gary v
    November 27th, 2010 at 14:01 | #12

    Correction for reward stay rebate: It is Visa 10% rebate on rewards night. There might be a new offer for 20%, as well as the 10X points for visa ihc purchases. I currently have 5X for visa(chase) hotel purchases.

  13. Rene
    January 5th, 2011 at 07:03 | #13

    Unable to email, CAPTCHA not working…..
    We stayed at a Holiday Inn Express on Christmas day and it cost us 25,000 points. I received my statement via email today from Priority Club and it shows that the 25,000 was refunded. Did they do a “good deed” refund because it was Christmas or are they going to be taken away again when they realize the mistake they made? Thanks!

  14. January 11th, 2011 at 12:41 | #14

    I just wanted to let you know how much I apprecite your efforts on this site. While I have been a PC and HH member for 10 years, only since finding this site have I been able to acheive PC Platinum — and because of efficiently getting PC points, I have been able to also get HH Gold.

    And now, BWR platinum!

    Great job. Keep it up.

  15. March 18th, 2011 at 08:15 | #15

    Just wondering if the codes published in October 2010 could still be tried? I tried emailing through the above link but something is not working?

  16. Stephen Treisman
    March 21st, 2011 at 10:39 | #16

    Transfering Airline Miles to Points:
    American Airlines offers the ability (for a $30 fee) to transfer Airline Miles to Hotel Points with either Hilton Honors or Priority Club. In my opinion Hotel Points are worth more than Airline Miles. 100,000 Advantage miles transfers to 200,000 Hilton Honors Points, but the same 100,000 AA Miles only transfers to 80,000 Priority Club points. Although PCP are worth more than HH points it’s still a big discrepency. Do you know if the transfer rate comes from Priority Club, American Airlines or both? I’ve emailed PriorityClub with no response. Thank you.

    March 30th, 2011 at 18:17 | #17

    MEMBERSHIP # 907686730

  18. Stephen
    April 2nd, 2011 at 08:04 | #18

    Absolutely brilliant site

  19. S Glass
    April 8th, 2011 at 12:05 | #19

    I really am liking this un official site.

    I’d only add a recommendation that you try and put the “un official site” somewhere that more folk would realize that you can not fix all their issues.

    This un official site has been very helpful for me and given me more opportunities for points.

  20. Mark Mathieson
    May 11th, 2011 at 10:57 | #20

    I have been offered some IHG $10 discount “guest coupons”. They look authentic, but I have not seen them mentioned anywhere else, on here or the IHG websites, I wonder if they are a scam? Can anyone tell me, please?
    Regards, Mark

    (BTW, the “CAPCHA” code never works for me, so I cannot use the normal ‘get in touch’ form)

  21. Darren
    May 11th, 2011 at 18:23 | #21

    Hi, great site.. Just tried to send you a message at CAPTCHA token file invalid.. Can you ping me an email at the address? Would welcome your opinion on a website. Many Thanks

  22. admin
    May 12th, 2011 at 06:24 | #22

    I’ve now fixed the form (and dropped you an e-mail). Thanks for the heads up.

  23. Ed
    May 26th, 2011 at 03:05 | #23


    First of all many, many thanks for all of the tips – amazing how quickly you can build those points up! If have a question with regards to Refer a Friend though – I’m getting a colleague of mine to use my membership number so we could both benefit from extra points but on the membership form there’s nowhere to enter my number. How does this work exactly?

    Thanks in advance!

  24. R Watson
    August 9th, 2011 at 16:02 | #24

    Your contact form is broken………

    Bonus Points Launch Offer

    500 Points Per Transaction
    For a limited time only you can earn 500 bonus points per transaction at over 600 online retailers. Choose from leading global and local online retailers like Banana Republic, Dell, Fleurop, iTunes and so many more.

  25. L Voelker
    August 18th, 2011 at 13:47 | #25

    I have 2 stays coming up soon. One I did well on and the other I didn’t do well on?

    (1) Staying at Crowne Plaza for 2 nights (Fri & Sat) before Aug. 31st by the Mall of America. Cost is $189.40. Paid with my Chase MC so will get 5% back on Hotel stay and will send in for the $75 rebate for 2 night stay before August 31, 2011. Total charge will then be $104.93. $52 a night isn’t bad.

    (2) Staying in Chicago in October for 3 nights (Fri, Sat & Sun). Fri and Sat I used the points and cash option. Paid $60.00 + 15,000 points for 2 nights. So paid $120.00 for Fri and Sat. Now the Sunday is killing me. I have no points remaining (well ~300) and I no longer have a Priority Club Visa. I don’t feel like paying the $49? fee a year. So I ended up paying full price for Sun night for a total of almost $290.00 (of course I will receive 5% since I charged on my MC).

    Any suggestions for #2 and my Sunday night stay? I am thinking about cancelling it and waiting till the last moment to find a Chicago Hotel that weekend that I don’t have to spend $300.00 on.

  26. Cheap Chick Travels
    August 19th, 2011 at 06:28 | #26

    In order to receive the hotel Bonus package points — do you have to reserve on-line? I recently stayed at two of the hotels offering additional points and have not been awarded those additional points for staying at those specific locations. I read the guidelines for the Bonus Package points and did not read anything about having to book the room on-line. Thanks.

  27. Lisa
    September 3rd, 2011 at 16:52 | #27

    @L Voelker

    Read the article on this site about buying points. Maybe this would help you. Lisa

  28. Mark
    September 6th, 2011 at 21:08 | #28

    Has anybody had a problem with stay the weekend earn $75.I can’t get through on the chat and I can’t find a find a phone #. This is not through Priority Club so they can’t help.

  29. Mark M
    August 21st, 2012 at 06:33 | #29

    I read on another site that it is not difficult for someone to enter your PCR account and change all the details (email, address, etc). Then they can spend all your points, e.g: on gift vouchers :-(

    As the PCR number and your personal details can be seen on check-out docs, all they need is your PIN number, and apparently PCR do not check or inform you when it is changed, unlike most sites.

    One suggestion if you have a valuable total is to “store” your points as future bookings (40,000 per IC night), and reclaim them later.

    Anyone have any thoughts on this???

    Regards, Mark (not the same one as above)

  30. Dan
    February 10th, 2013 at 05:55 | #30

    Hi Admin
    Can you e-mail me… online form doesn’t work.

  31. Dave M
    April 28th, 2013 at 18:06 | #31


    As from MAY 25th the new promotion will be DOUBLE POINTS. This will run until JULY 31st!

    Ho Hum………….

  32. Dave M
    April 28th, 2013 at 18:18 | #32

    This is a GREAT site. I just wish you could keep it a little more up to date. I do understand though, that this is just a hobby for you (THANKS for ALL you are doing!) Of course, it might be that IHG is just slowing the pace of promotions down, therefore nothing to report on….

    I have heard that some great things are in the offing for July when they change over from PC ti IHG, not the least that it will become harder to obtain AND keep Platinum status, but for those of us who are loyal and EARN it, we will benefit mightily!

  33. admin
    May 4th, 2013 at 17:04 | #33

    Dave – I can’t find anything more on this – do you have a link?

  34. Dave M
    May 10th, 2013 at 11:37 | #34

    I do not have a link, however, I do have it on good authority that this will be the new offer

  35. Dave M
    June 5th, 2013 at 17:35 | #35

    Is anyone else finding the new and latest offers from IHG mundane and boring? There seems to be no one with any semblance of what an exciting offer should look like. Where are the promotions that make you want to stay more nights than necessary, the promotions where you can rack up a quick extra 25000 points? Maybe we can all make our views known to management………

  36. nobody special
    July 3rd, 2013 at 23:00 | #36

    @Betty Foidart
    They shouldn’t. if you were friendly enough with someone that gave you their website. IHG appreciates that and should welcome you every time.

    The only catch is it is non-refundable

  37. Dave M
    July 4th, 2013 at 13:11 | #37

    Is anyone else as totally Underwhelmed as I am regarding the “new IHG” program? I am waiting for something “special” and it just isn’t coming……….

  38. Paul L
    July 16th, 2013 at 03:17 | #38

    I think New IHG is hardly attractive. I expect more on offer than what is on the table.

  39. DominicD
    August 4th, 2013 at 05:09 | #39

    I feel I recently made the biggest mistake of my Priority Club point collecting time.
    When I stay in Dubai, I invariably stay at the CP in Festival City – It is extremely good. Next door is an Intercontinental. On this trip I decided to try that for a change. I stayed 6 nights and as it was Ramadan, I also ate mainly in the hotel. Total spend was $1,700.
    When my point statement came through I saw I received 2000 points for the stay !!!
    I then decided to look into this more and saw that non US InterContinental’s only return 2000 points per stay …. as opposed to 10 points per $1 spend which almost every other stay will earn, even a stay at an InterContinental in the US.
    I have written to IHG for a sound reason why they would want to penalise a member in such a way.
    I will also never stay at an InterContinental again outside of the US.

  40. Dave M
    August 19th, 2013 at 18:11 | #40

    Welcome back and congratulations on your new arrival!
    This quarters promotion from IHG is their WORST EVER. I am totally underwhelmed by the offer of, basically, 8000 points for 4 stays. For a whole quarter!! I racked up a quick 4 stays, scored my points and then called IHG and told them I will not be staying with them again until November 1st. Since I stayed 110 nights in their properties last year, I am of some value to them, but it’s the Hilton for me for now.
    Anyone else feel this way? If so, let them know. We deserve to be treated with some respect.

  41. deborah hampton
    August 30th, 2013 at 05:00 | #41

    i have tried to register points ,as previously but get diverted to ihg website instead of the registration platform. Any answers

  42. mike shymanski
    November 1st, 2013 at 03:09 | #42

    I work at a Holiday inn Express so if I can ever be of assistance just let me know.I enjoy your site and learn more than anything i know from our management.

  43. Keith
    November 8th, 2013 at 08:00 | #43

    Is there a page on this website that talks about ease/difficulty of the use of points in international hotels? I’m looking at the possibility of going to France in Jan 2015 (daughter will be studying abroad). I just started looking to see what hotels IHG have in Paris and threw out some dates for this January (2014) and all, but one (far out of Paris), said they were already used or not available.

    I have also noticed that most hotels are either 2 or 3 to a room (we have a family of 4). Any ideas/help would be appreciated.


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