Contact Priority Club

Last updated: March 16th, 2010 Leave a comment Go to comments

If you’re looking at this to get your missing points back, read this article first…


EMEA (Europe, the Middle East & Africa)

APAC (Asia/Pacific)

  • Telephone:
    • In Australia: 02 9935 8362
    • In China & Hong Kong (for services in Mandarin & Cantonese): +86 (0)20 3419 8282
    • In Japan: 03 5767 9325
    • In Korea: +63 2 857 8778
    • All other countries: +63 2 857 8788
  • Fax: +63 2 857 8787
  • Email:


Central and South America

  • Telephone:
    • 801-975-3063 (English)
    • 801-975-3013 (Spanish)
  • Fax: 801-974-3086
  • Email:

* Toll-free


The ambassador service centre is available to anyone with Priority Club Ambassador membership

  • International: +44 871 9429 099
  • USA: 1 800 462 6686

Post Office Box address:

  • Ambassador Services
  • P. O. Box 271484
  • Salt Lake City
  • UT
  • 84127-1484
  • USA

Physical Address

  • Ambassador Services
  • 1275 West 2240 South West Valley
  • UT 84119
  • USA
  1. Dr. Barbara Tobias
    November 26th, 2009 at 08:51 | #1

    Tried paying your bill on-line but your web pages not obtainable. Phoned your customer services Dept. and cut off twice. Still awaiting to hear from yourselves whether my DDMandate has been accepted and set-up.
    Please reply.

    Barbara Tobias.

  2. Dorothy Stanton
    December 23rd, 2009 at 02:25 | #2

    Hi i recently joined the priority club at the Holiday Inn Ashford North, but unfortunatly i have lost my priority card number please can you e-mail it to me, Thank you Happy Christmas Dorothy Stanton

  3. admin
    December 23rd, 2009 at 02:39 | #3

    @Dr. Barbara Tobias

    @Dorothy Stanton
    Folks, I suggest you read this:

    Especially this part: “Please note I am not affiliated to IHG and am completely independent”

  4. W Don Shoaf
    September 24th, 2010 at 06:55 | #4

    Priority has become my favorite travel club since you have built a Holiday Inn Express in Tooele UT. I would like to comunicate with you about an idea I have for a “Journey to Pelatonia”. The purpose would be to raise funds for Cancer Research. My wife and I have both benifited from past research that has been done and I would like to do a little payback.

  5. Sada Govindasamy
    February 12th, 2012 at 23:34 | #5

    Hi I am a frequent visitor of Holiday Inn, i have been staying over a month in the US at the Port Arthur Holiday Inn from 1st Nov 2011 till Dec 29 this stay have not been included into my rewards and my card status have not improved. Please be advised i am currently staying at the Port Arthur Holiday Inn Express.


  6. Derk
    March 28th, 2012 at 10:22 | #6

    I am a member of IHG Buisness and also Priority Club. I have converted points from my buisness account into vouchers. But I cannot convert the vouchers into Priority Club points. One would just a small point. But no Over 20 e-mails – on-line chats and telephone calls at PREMIUM rate. Have resulated in NOTHING, in addition I do not appreciate being cut off when the person you are speaking to cannot understand the problem.
    From my point of view as a buisness customer I feel very sorry for the average person when trying to sort a problem out. THEY HAVE NO CHANCE.

    If the problems not resolved I will be treminatring my buisness agreement with IHG

    Would you recommend IHG from a customer service point NO No No No No No No Nooooooooooooooo

  7. Virginia
    June 20th, 2012 at 09:32 | #7

    I have this morning (20th June), received an ‘exclusive offer’ card from Priority Club, for two nights for the price of one for stays between June 29th & December 31st. I would have taken this up, but the card tells you to ‘make sure you book between June 11th and 17th’, of course, this offer is now three days out of date and useless.
    I have never had cause to complain before, but am now very disappointed.


  8. jaime alberto adams dueñas
    October 12th, 2012 at 09:37 | #8

    favor enviarme el numero de mi afiliación o de mi tarjeta QUE SE ME QUEDO Y DEBO REGISTRARLA EN EL HOTEL INTER DE CALI -VALLE COLOMBIA SA

  9. leigh gawrys
    November 21st, 2012 at 15:10 | #9

    my husband passed away can i continue to use the same account for priority club or do i need one in my own name.

  10. geraldine meyer
    April 3rd, 2013 at 03:03 | #10

    renewed my membership on the 22nd of March 2013 and i am still getting reminders to renew again could someone please let me know if my renewal went through as my points have been deducted for the same thank you

  11. Jitendra Bavishi
    July 17th, 2013 at 04:55 | #11

    Dear Sir/madam,

    I have joined priority club in Nov 2012 but so far I haven’t received my card. Membership number is “130980695”. please confirm the same and let me know when can I expect the card.
    Thank you,
    Jitendra Bavishi
    mob no: +91 9322220339

  12. walter Dennis
    August 10th, 2013 at 10:56 | #12

    Trying to get point balance and info about mile/airline possibilities. I am a phone user and all I get is IHC this and that, etc. What the —-! is going on? I have been a member since 1983. Can you help me. I need to TALK to a person not some —-computer after waiting 8 minutes listening to some awful music and garbage. HELP me please.

  13. September 30th, 2013 at 08:15 | #13

    Pls have my sir name corrected. The new sir name is ALYAHYA.
    My priority club membership is 750 768 749.
    Thanks & Best Regards.
    Hamad Abdulrahman Alyahya

    October 31st, 2013 at 02:11 | #14


  15. M’liss Jennnings
    November 27th, 2013 at 09:42 | #15

    Please send my card number so I can use it on friday night. Will be staying in Medford, Oregon and have already made reservations.

  16. Amy Brewer
    December 9th, 2013 at 09:59 | #16

    New Email:
    New address: 7100 W Grandview Rd #1059, Peoria, AZ 85382

    Thank you

  17. Anne Johnson
    December 12th, 2013 at 21:08 | #17

    I need my Priority Club number so I can book a reservation at the Holiday Inn Express in Flagstaff Az.
    Anne Johnson

  18. Sivaaji De Zoysa
    February 7th, 2014 at 03:26 | #18


    My membership card No. 358 849 690 – Gold Ambassador card has expired not received notice re renewal. Please advice how I could get this renewed.

  19. Joe DePew
    February 7th, 2014 at 14:06 | #19

    My membership # 270872463, how do I get my POINTS BALANCE

  20. February 19th, 2014 at 13:26 | #20

    Hi there! Would you mind if I share your blog with my twitter group?
    There’s a lot of folks that I think would really appreciate your content.
    Please let me know. Many thanks

  21. March 5th, 2014 at 11:33 | #21

    Joe DePew :
    My membership # 801684407 how do I get my POINTS BALANCE

    @Joe DePew

  22. Robert Peek
    March 5th, 2014 at 11:37 | #22

    How do I find how many points I have please

  23. Robert Peek
    March 5th, 2014 at 11:37 | #23
  24. Robert Peek
    March 5th, 2014 at 11:40 | #24

    My membership number is 801684407 how many points do I have ?

  25. Rajeshwar K Udani
    March 7th, 2014 at 06:03 | #25

    My Membership Number is 582584062 how many points i have?

  26. malcolm calder
    April 7th, 2014 at 09:37 | #26

    Hi i have been a priority club member for many years,301924115, on checking into the holiday in Knightsbridge last Wednesday 2nd April i was informed my name was incorrect on my card…

    my name is MALCOLM CALDER,,,

    the card has it spelt,,,MALLOUM CALDER..

    could this please be corrected and a new card sent with my correct details on,,, will all points still be valid..

    Thanks Malcolm.

  27. alice stanly
    May 2nd, 2014 at 09:17 | #27

    I and my husband had applied for priority club card from crown plaza, Zimbabwe and we got a temporary number in december 2012 they said we will recieve the original by post but it is more than a year and i have not yet recieved the card. could u please help

  28. August 13th, 2014 at 06:39 | #28

    The photo editing section is fairly self-explanatory.
    Finally, it is possible to see you animated gif file in your image viewer.
    This signifies that you may, in fact, lose some data during compression.

  29. August 30th, 2014 at 01:38 | #29

    I think this is among the most important information for
    me. And i’m glad reading your article. But want to remark on few general things, The
    website style is perfect, the articles is really excellent : D.
    Good job, cheers

  30. September 28th, 2014 at 05:06 | #30

    Piece of writing writing is also a excitement, if you be acquainted wth then you can wrie otherwise it is complex to write.

  31. October 15th, 2014 at 05:12 | #31

    The place was rather cold, there was not sexy decorations or music to obtain you inside mood, no sexy wait staff serving your drinks,
    the area along with the people inside simply existed. You could possibly be surprised how you will find enough live
    lesbians Webcams sites offering people like you the on the web and virtual pleasure you seek.
    The options are endless to meet customer satisfaction.

  32. February 3rd, 2015 at 23:48 | #32

    With the Wii U, players now have a second display
    which Treyarch does utilize to a certain extent.

  33. February 7th, 2015 at 00:11 | #33

    If you have a business in Phoenix, ZA, you should check out the
    website listed below:. This article is pitched for
    people who are not experienced or very knowledgeable when it comes to
    SEO, what it is for and what it can do. Individuals who have an outstanding work
    history can get a job as an SEO specialist, even if they don’t fulfill the education requirements of a job posting.

  34. March 29th, 2015 at 13:28 | #34

    You can certainly see your skills within the
    article you write. The sector hopes for more passionate writers such
    as you who aren’t afraid to say how they believe.
    Always follow your heart.

  35. June 2nd, 2015 at 15:42 | #35

    Hi, i think that i noticed you visited my web site
    thus i came to return the favor?.I am attempting
    to find things to enhance my web site!I assume its ok to make use of a few of your

  36. Stephen S. Reichert
    June 20th, 2015 at 10:41 | #36

    Priority Club # 124 536 067

    I need my card replace due to card cracked in half.

    Thank you.

    Stephen S. Reichert
    760 West Main Street
    Westerville, Ohio 43081-1223

  37. July 18th, 2015 at 23:53 | #37

    I have read so many content concerning the blogger lovers but this piece of writing
    is genuinely a pleasant article, keep it up.

  38. george Thomson
    August 4th, 2015 at 18:45 | #38

    My member number is 369 164 362. I would like tom know how many points I have and how to redeem them

  39. Sharon Eslinger Miller
    August 13th, 2015 at 10:12 | #39

    My husband and I each have a Priority Club card. On contacting the club member center I was informed that it would cost $5.00 for each 1,000 points to have my card closed and move the points to my husbands card. I find this a ridiculous request from HGI since it is obvious we patronize your hotels.

  40. Doug Moilanen
    September 12th, 2015 at 20:05 | #40

    Please let me know how I obtain the number of points that I have
    and how I can redeem them. I’m interested in redeeming for
    something other than flights or nights in a motel.

    I jointed years ago in the Holiday Inn Priority Club.

  41. marjan prorokovic
    September 27th, 2015 at 21:15 | #41

    Please let me know where I found old toll free 800 number that was used before California low soot used in 2011 reservation call liabilities by Holiday inn express that number isn’t in service thanks for your help club member

  42. Judy Hall
    November 30th, 2015 at 04:40 | #42

    Ive been a member since 2009 and need a new card and address change. Thank you priority club rewards #586 901 657

  43. John McLaughlin
    December 14th, 2015 at 18:37 | #43

    At a recent stay at Holiday Inn Express stay, I neglected to provide my priority club number and thus was not given points for my stay. The desk clerk upon my departure advised I should furnish you with the Conf. No. which would enable you to correct my error. My priority club # is 661-558-946 and the Conf. No. is 64757218.
    Please adjust my account.

    Thank You!

  44. Roger J J Giles
    December 31st, 2015 at 10:39 | #44

    Priority club reward card, No 871 545 624. Is this account still valid if so what rewards do I have.

  45. Антон
    January 31st, 2016 at 23:41 | #45

    Множество Ваших партнеров и покупателей ждут Вас!

    ПИШИТЕ ТОЛЬКО НА ЭТУ ПОЧТУ: baza-gorodov(собака)

    Любые базы данных фирм 2016 года городов стран: России, Белоруссии, Украины и Казахстана

    Базы данных НЕ ИЗ 2 ГИС! Собираем базы данных из ЯНДЕКСА !!!

    Стоимость баз от 700 рублей за 1 город!

    В базах есть (формат Ексель): страна, регион, населенный пункт, адрес, телефон, ЕМАЙЛЫ, сайт, город,
    (разделы и рубрики для выбора по фильтру), а так же странички или группы соцсетей фирм: ВК, Твиттер, Фейсбук, ОД

    Пишите какие базы городов Вам надо, так же собираем базы по видам деятельности фирм.

    ГАРАНТИЯ СБОРА 2016 ГОДА, а так же быстрота предоставления!

  46. February 1st, 2016 at 02:17 | #46

    Dean also identified that the electrical box for the pump
    isn’t imagined to be mounted on the bottom (which is one thing I had read within the online-installation guide earlier in the

  47. February 4th, 2016 at 20:58 | #47

    Superbe poste, comme d’hab

  48. Michel de Bruyn
    March 9th, 2016 at 09:48 | #48

    I have a paper card (my priority club number 818557712 (M. de Bruyn) which is hardly readable anymore. How do I get a plastic card?
    Could you please advise.
    Kind regards,
    Michel de Bruyn, The Netherlands

  49. May 18th, 2016 at 07:27 | #49

    Ꭻe voudra vous dire que c’est toujoսrs un ƅonheur de
    visiter ϲe blog

  1. June 23rd, 2011 at 06:30 | #1