Contact Priority Club

Last updated: March 16th, 2010 Leave a comment Go to comments

If you’re looking at this to get your missing points back, read this article first…


EMEA (Europe, the Middle East & Africa)

APAC (Asia/Pacific)

  • Telephone:
    • In Australia: 02 9935 8362
    • In China & Hong Kong (for services in Mandarin & Cantonese): +86 (0)20 3419 8282
    • In Japan: 03 5767 9325
    • In Korea: +63 2 857 8778
    • All other countries: +63 2 857 8788
  • Fax: +63 2 857 8787
  • Email:


Central and South America

  • Telephone:
    • 801-975-3063 (English)
    • 801-975-3013 (Spanish)
  • Fax: 801-974-3086
  • Email:

* Toll-free


The ambassador service centre is available to anyone with Priority Club Ambassador membership

  • International: +44 871 9429 099
  • USA: 1 800 462 6686

Post Office Box address:

  • Ambassador Services
  • P. O. Box 271484
  • Salt Lake City
  • UT
  • 84127-1484
  • USA

Physical Address

  • Ambassador Services
  • 1275 West 2240 South West Valley
  • UT 84119
  • USA
  1. James Bush
    June 24th, 2016 at 18:15 | #1

    I have lost my card. Please advise my point total and send me new card. don’t know my card number.

  2. Ross Irwin
    June 30th, 2016 at 10:38 | #2

    How do i find my points and use them.

  3. Ross Irwin
    June 30th, 2016 at 10:40 | #3

    @Ross Irwin
    I would like too know if I still have points. Card #913836902

  4. Joan Diaz
    July 1st, 2016 at 10:35 | #4

    I lost my priority club number/card and recently stayed at a Crowne Plaza. Can you email my number so I can create a login?

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  11. David Peter Lynch
    September 5th, 2016 at 09:59 | #11

    Dear Sirs,
    My membership number is 323 512 446 and my name is David Peter Lynch.
    I have been trying to check my points balance, but cannot log on to your website.
    Is Priority Club still in existence?

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  12. mary supey
    December 1st, 2016 at 06:42 | #12

    How do I check to see if I have any available points

  13. Ray Seymour
    December 12th, 2016 at 00:20 | #13

    I have found my long lost Priority Club rewards membership card. My allocated number is 908746192. Can you kindly advise if this is still current as I have not used it for some time. One reason is I have just returned from England and Singapore and wish to claim points for my next travels.


  14. January 2nd, 2017 at 21:18 | #14

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  15. gurdip koner
    January 5th, 2017 at 13:46 | #15

    hi I have a priority club card, not a new ihg card can I use mine still. I have lots of point left and could I get a new card?

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    I have got my card with a membership no but I need to change my address it is not recognising my card member no

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