Home > Everything Else > Reward Nights are changed again…

Reward Nights are changed again…

 What: The Rewards scheme changes again, is this now an annual event as we faced a devaluation this time last year? Previously each brand had its own range of redemption values, with the new scheme the brand is no longer important. It’s too early to find out which category a hotel falls in to, but the categories are as follows. Full details on the Priority Club website are here.

  • Category 1      10,000 Points
  • Category 2      15,000 Points
  • Category 3      20,000 Points
  • Category 4      25,000 Points
  • Category 5      30,000 Points
  • Category 6      35,000 Points
  • Category 7      40,000 Points
  • Category 8      45,000 Points
  • Category 9      50,000 Points
  • Add 10,000 Points for all inclusive resorts
Analysis:
  • The new rates haven’t been published, but expect to see the lower scale brands, such as Holiday Inn Express & Candlewood suites, in big and expensive cites (London, Paris & New York) go through the roof

 When:

  • The new scheme is effective from 18th January 2013
  • The you can still book rooms under the rewards structure until: 18th March 2013 by telephone

Notes:

Categories: Everything Else Tags:
  1. January 7th, 2013 at 19:05 | #1

    Where can I check what the new hotel categories are?

  2. tim
    January 7th, 2013 at 19:55 | #2

    Im done with Holiday INN after 20 years and over 800 stays. Moving to Mariott or Sheraton or Hilton, much better treatment for Ellte Members. Tired of being treated poorly at the front desk. And now that my points are worthless, I’d rather have free breakfast..every stay

  3. graham hughes
    January 8th, 2013 at 03:59 | #3

    Likewise Tim. After years of being a platinum member I am now considering moving to another hotel loyalty scheme. I suspect Priority Club will soon no longer be able to boast being voted the best hotel reward scheme. Their choice, not ours !!!

  4. tim
    January 8th, 2013 at 08:37 | #4

    If anyone knows which Hotel Brand offers the best rewards per points I woulld love to hear your feedback. I know that the immediate benfits are better at Hilton…ie room up grades , free breakfast,.etc..

  5. Darren
    January 8th, 2013 at 09:52 | #5

    @tim
    Totally agree. Have been with them since they were Posthouse/Crest/Le Meridien in the UK so also around the sametime and probably spend 80-100 nights a year in their hotels. Just cos they want to run Credit card promotions that bump up some people rates we all seem to lose out. Thankfully we also have Marriots near most of our locations so it’ll be easy to jump ship. Very poor attitude to loyal customers.

  6. bob
    January 8th, 2013 at 11:29 | #6

    Coupled with bonus points no longer counting towards Platinum, this will probably be the final nail in the coffin.

  7. tim
    January 8th, 2013 at 18:25 | #7

    SPG. just offered me a Promo. 4 nights and receive 2000 points. Enough for a Category 1 free night

  8. kate
    January 8th, 2013 at 20:06 | #8

    @tim what was that promo code? Thanks.

  9. tim
    January 8th, 2013 at 21:01 | #9

    REGISTER FOR SPG POWER UP AND EARN UP TO 18,000 BONUS STARPOINTS.

    Suddenly, “power trip” has a whole new meaning. With the SPG® Power Up promotion, you can earn 2,000 bonus Starpoints® for every four eligible nights you stay (up to 8,000 bonus Starpoints and 16 nights). Plus, top it off with an additional 10,000 bonus Starpoints when you hit 20 eligible nights. And keep in mind: Nights will accrue across multiple stays.

    Register at spg.com/powerup now through February 28, 2013, and stay at any of the hotels and resorts in the SPG program from January 15 through April 15, 2013. That’s more than 1,100 destinations worldwide, across our nine distinctive brands. Looks like you’ve got real staying power.

  10. Mark
    January 8th, 2013 at 21:06 | #10

    SPG is way better at giving platinum benefits…. give it a try. Holiday Inn bebefits have eroded over time.

  11. Mark
    January 8th, 2013 at 21:09 | #11

    SPG is way better at giving platinum benefits…. give it a try. Holiday Inn benefits have eroded over time.

  12. Cris
    January 9th, 2013 at 07:15 | #12

    I have officially left for Hilton. I e-mailed them a summary of all of my IHG stays (52 last year) and asked them for a “status match”. They did, and I have already begun staying with them. I was upgraded to Gold instantly, and will hit Platinum by the end of July. I also received an e-mail promotion with double points through Mar 31, and IHG continues to ignore me while sending promotions to others.

    I’ll check in from time to time (sort of like watching a car wreck) to satisfy my morbid curiosity. Thanks for running this site!! It has been very fun and beneficial until IHG decided to screw themselves.

  13. Darren
    January 9th, 2013 at 18:02 | #13

    Chris,

    Who did you contact. I think it’s high time i made the jump.@Cris

  14. Hans
    January 10th, 2013 at 09:48 | #14

    According to the new membership rules, as of this year only base points count for elite membership. It remains possible to qualify by number of nights but this change certainly makes the Priority Club scheme a lot less attractive. Looking at the comments above, they may lose a lot of loyal customers with these latest changes.

  15. Cris
    January 10th, 2013 at 14:46 | #15

    I e-mailed the address for their Hilton Honors program. I pulled it directly off their website.

    2013 IHG nights – 0 HHonors nights – 3

  16. NoMoreLoyalIHGFan
    January 10th, 2013 at 15:41 | #16

    Try Marriott. You can stay in Ritz.

  17. Peter
    January 11th, 2013 at 05:16 | #17

    Just saw a Tweet by Loyalty Lobby that they have list of Priority Club hotels and their current award levels up on their website.

    Priority Club / InterContinental Hotels Group Master Property list. You can use it to save on free nights. http://bit.ly/IHGPC13

  18. Phil
    January 11th, 2013 at 08:14 | #18

    I found the double points promotion for Hilton. I don’t see IHG doing anything like that. Peace out PCR.

  19. Phil
    January 11th, 2013 at 08:44 | #19

    I have posted my concerns to the priority club rewards FB site:

    https://www.facebook.com/priorityclub

    They actually responded to my post. Maybe if more people complain they will actually do something about it.

  20. January 11th, 2013 at 20:57 | #20

    I cannot believe that Priority Club is looking at going to the new scheme of rewards for free night stays. Makes little or no sense to be a Platinum member. I will switch to Hilton.

  21. January 11th, 2013 at 20:58 | #21

    I cannot believe that Priority Club is looking at going to the new scheme of rewards for free night stays. Makes little or no sense to be a Platinum member. I will switch to Hilton.

  22. January 12th, 2013 at 07:46 | #22

    Will we still be able to use points and money to redeem nights stays?

  23. Barrie B
    January 12th, 2013 at 08:21 | #23

    So how much worse will we be as this is very confusing to understand

  24. Chadwin
    January 15th, 2013 at 11:40 | #24

    Priority Club Already Tweaking Award Requirements (Mistakes?)

    by John O. on January 15, 2013 (From Loyalty Lobby)

    Priority Club is set to change the number of points required for 60% of its hotel portfolio on January 18, 2013. Today, I received emails from LoyaltyLobby readers that they had already found lower points requirement for some hotels and there was similar reports on FlyerTalk as well.

    We just went through number of IHG hotel and found the following changes that had been applied already. None of the prices in points had gone up but around 170 had gone down.

    I have very hard time believing that Priority Club had intended to lower the price of the following three InterContinental hotels to 15K points until 2014. I would encourage you to book them now if you have use for them at 15K level.

    InterContinental Atlanta 15K Priority Club points per night

    intercontinental-atlanta-15k

    InterContinental Toronto Centre 15K Priority Club points per night

    intercontinental-toronto-centre-15k

    InterContinental Toronto Yorkville 15K Priority Club points per night

    intercontinental-toronto-yorkville-15k

    Here’s the list of changes we found so far:
    +———+——-+——————————–+———+———-+
    | Country | Brand | Property | Regular | Discount |
    +———+——-+——————————–+———+———-+
    | AU | CP | PERTH | 35000 | 20000 |
    | AU | HI | GAGUDJU CROCODILE | 15000 | 10000 |
    | AU | HI | OLD SYDNEY | 25000 | 10000 |
    | CA | CP | EDMONTON-CHATEAU LACOMBE | 25000 | 15000 |
    | CA | HI | TORONTO-AIRPORT EAST | 15000 | 10000 |
    | CA | HI | TORONTO-BRAMPTON CONF. CENTRE | 15000 | 10000 |
    | CA | HI | MISSISSAUGA | 15000 | 10000 |
    | CA | HI | TORONTO-MARKHAM | 15000 | 10000 |
    | CA | HI | TORONTO-INT`L AIRPORT | 20000 | 10000 |
    | CA | HI | TORONTO-YORKDALE | 20000 | 10000 |
    | CA | HX | TORONTO-AIRPORT AREA/DIXIE RD | 15000 | 7000 |
    | CA | HX | TORONTO-NORTH YORK | 15000 | 7000 |
    | CA | IC | TORONTO CENTRE | 40000 | 15000 |
    | CA | IC | TORONTO YORKVILLE | 40000 | 15000 |
    | CN | CP | ZHENGZHOU | 25000 | 20000 |
    | CN | CP | ZHANJIANG | 25000 | 20000 |
    | CN | HI | WUHAN – RIVERSIDE | 15000 | 10000 |
    | CN | HI | CITY CENTRE GUANGZHOU | 25000 | 10000 |
    | DE | HI | MUNICH CITY CENTRE | 25000 | 10000 |
    | ID | IC | JAKARTA MIDPLAZA | 30000 | 25000 |
    | JP | IC | TOKYO BAY | 40000 | 25000 |
    | KW | CP | KUWAIT CITY | 25000 | 20000 |
    | MX | CP | MEXICO CITY NORTH-TLALNEPANTLA | 25000 | 12500 |
    | MX | CP | MAZATLAN | 25000 | 12500 |
    | MX | CP | GUADALAJARA | 25000 | 12500 |
    | MX | CP | TOLUCA-LANCASTER | 25000 | 12500 |
    | MX | CP | TUXTLA GUTIERREZ | 25000 | 12500 |
    | MX | CP | TORREON | 25000 | 12500 |
    | MX | CP | MONTERREY | 25000 | 12500 |
    | MX | CP | HOTEL DE MEXICO | 25000 | 12500 |
    | MX | CP | NUEVO LAREDO | 25000 | 12500 |
    | MX | CP | MONTERREY AEROPUERTO | 25000 | 12500 |
    | MX | CP | MEXICALI-BAJA CALIFORNIA | 25000 | 12500 |
    | MX | CP | VILLAHERMOSA, TAB. | 25000 | 12500 |
    | MX | CP | XALAPA, VER | 25000 | 12500 |
    | MX | CP | ACAPULCO | 25000 | 12500 |
    | MX | CP | LEON, GTO | 25000 | 12500 |
    | MX | HI | URUAPAN | 10000 | 7500 |
    | MX | HI | CIUDAD DE MEXICO-TRADE CENTER | 10000 | 7500 |
    | MX | HI | IXTAPA | 10000 | 7500 |
    | MX | HI | SAN LUIS POTOSI-QUIJOTE | 10000 | 5000 |
    | MX | HI | REYNOSA-INDUSTRIAL PONIENTE | 10000 | 7500 |
    | MX | HI | REYNOSA ZONA DORADA | 10000 | 5000 |
    | MX | HI | LA PIEDAD | 10000 | 5000 |
    | MX | HI | CD. OBREGON | 10000 | 5000 |
    | MX | HI | MEXICO TOREO-SATELITE | 10000 | 7500 |
    | MX | HI | PUEBLA-PARQUE INDUSTRIAL FINSA | 10000 | 7500 |
    | MX | HI | CD. DE MEXICO TLALNEPANTLA | 10000 | 5000 |
    | MX | HI | TAMPICO ALTAMIRA | 10000 | 5000 |
    | MX | HI | LEON-CONVENTION CENTER | 10000 | 7500 |
    | MX | HI | TOLUCA | 10000 | 5000 |
    | MX | HI | CHETUMAL-PUERTA MAYA | 10000 | 5000 |
    | MX | HI | LEON | 10000 | 7500 |
    | MX | HI | PACHUCA, HGO | 10000 | 7500 |
    | MX | HI | MORELIA | 15000 | 7500 |
    | MX | HI | SALAMANCA | 15000 | 7500 |
    | MX | HI | CD. DE MEXICO ZONA ROSA | 15000 | 5000 |
    | MX | HI | QUERETARO-CENTRO HISTORICO | 15000 | 7500 |
    | MX | HI | IRAPUATO | 15000 | 5000 |
    | MX | HI | MEXICO MEDICA SUR | 15000 | 7500 |
    | MX | HI | CAMPECHE | 15000 | 7500 |
    | MX | HI | QUERETARO ZONA DIAMANTE | 15000 | 7500 |
    | MX | HI | MEXICO CITY-ZOCALO | 15000 | 5000 |
    | MX | HI | MEXICO COYOACAN | 15000 | 5000 |
    | MX | HI | DURANGO | 15000 | 7500 |
    | MX | HI | MEXICO CITY-PLAZA UNIVERSIDAD | 15000 | 7500 |
    | MX | HI | TUXTLA GUTIERREZ | 15000 | 12500 |
    | MX | HI | TUXPAN, VER. | 15000 | 7500 |
    | MX | HI | SAN CRISTOBAL – ESPANOL | 15000 | 5000 |
    | MX | HI | MATAMOROS | 15000 | 5000 |
    | MX | HI | CHIHUAHUA | 15000 | 5000 |
    | MX | HI | MERIDA | 20000 | 5000 |
    | MX | HI | VERACRUZ-CENTRO HISTORICO | 20000 | 12500 |
    | MX | HI | GUADALAJARA-CENTRO HISTORICO | 20000 | 12500 |
    | MX | HI | PUEBLA LA NORIA | 20000 | 7500 |
    | MX | HI | MONTERREY-NORTE | 25000 | 7500 |
    | MX | HI | GUADALAJARA | 25000 | 12500 |
    | MX | HI | VERACRUZ-BOCA DEL RIO | 25000 | 12500 |
    | MX | HI | CD. DEL CARMEN | 25000 | 5000 |
    | MX | HI | MEXICO DALI AIRPORT | 25000 | 7500 |
    | MX | HI | CUERNAVACA | 25000 | 7500 |
    | MX | HX | PARAISO DOS BOCAS | 10000 | 7500 |
    | MX | HX | TORREON | 10000 | 7500 |
    | MX | HX | MONTERREY GALERIAS-SN JERONIMO | 10000 | 7500 |
    | MX | HX | SALTILLO ZONA AEROPUERTO | 10000 | 7500 |
    | MX | HX | TAMPICO | 10000 | 7500 |
    | MX | HX | TOLUCA | 10000 | 7500 |
    | MX | HX | PIEDRAS NEGRAS | 10000 | 5000 |
    | MX | HX | CHIHUAHUA | 10000 | 7500 |
    | MX | HX | GUADALAJARA EXPO | 10000 | 7500 |
    | MX | HX | CD. JUAREZ – LAS MISIONES | 10000 | 7500 |
    | MX | HX | MEXICO CITY AT THE WTC | 10000 | 7500 |
    | MX | HX | CIUDAD VICTORIA | 10000 | 7500 |
    | MX | HX | MORELIA | 10000 | 7500 |
    | MX | HX | GUADALAJARA SUR | 15000 | 7500 |
    | MX | HX | IRAPUATO | 15000 | 7500 |
    | MX | HX | CD. DEL CARMEN | 15000 | 7500 |
    | MX | HX | PLAYACAR RIVIERA MAYA | 15000 | 5000 |
    | MX | HX | PUEBLA | 15000 | 7500 |
    | MX | HX | OAXACA-CENTRO HISTORICO | 15000 | 7500 |
    | MX | HX | MONTERREY AEROPUERTO | 15000 | 7500 |
    | MX | HX | NUEVO LAREDO, TAMPS | 15000 | 5000 |
    | MX | HX | TECNOLOGICO MONTERREY | 15000 | 7500 |
    | MX | HX | SAN LUIS POTOSI | 15000 | 7500 |
    | MX | HX | TOLUCA ZONA AEROPUERTO | 15000 | 7500 |
    | MX | HX | SILAO-AEROPUERTO BAJIO | 20000 | 12500 |
    | MX | HX | GUANAJUATO | 20000 | 12500 |
    | MX | HX | CANCUN ZONA HOTELERA | 20000 | 12500 |
    | MX | HX | VILLAHERMOSA TABASCO 2000 | 25000 | 7500 |
    | MX | HX | MEXICO SANTA FE | 25000 | 7500 |
    | MX | HX | MEXICO-PASEO DE LA REFORMA | 25000 | 5000 |
    | MX | HR | PUERTO VALLARTA | 25000 | 12500 |
    | MX | IC | PRESIDENTE COZUMEL RESORT SPA | 30000 | 20000 |
    | MX | IC | PRESIDENTE GUADALAJARA | 30000 | 15000 |
    | MX | IC | PRESIDENTE PUERTO VALLARTA RES | 30000 | 20000 |
    | MX | IC | PRESIDENTE CANCUN RESORT | 30000 | 20000 |
    | MX | IC | PRESIDENTE MERIDA | 30000 | 15000 |
    | MX | IC | PRESIDENTE MONTERREY | 30000 | 15000 |
    | MX | IC | PRESIDENTE MEXICO CITY | 30000 | 15000 |
    | MX | IC | PRESIDENTE PUEBLA | 30000 | 15000 |
    | MX | SB | MONTERREY – SAN PEDRO | 20000 | 10000 |
    | MX | SB | GUADALAJARA EXPO | 25000 | 10000 |
    | US | CW | STEVENSVILLE | 15000 | 9000 |
    | US | CP | ANAHEIM-GARDEN GROVE | 25000 | 15000 |
    | US | CP | ATLANTA-AIRPORT | 25000 | 15000 |
    | US | CP | DAYTON | 25000 | 15000 |
    | US | CP | ATLANTA PERIMETER AT RAVINIA | 25000 | 15000 |
    | US | CP | AUBURN HILLS | 25000 | 10000 |
    | US | CP | SAN FRANCISCO-INTL AIRPORT | 25000 | 15000 |
    | US | CP | PROVIDENCE-WARWICK (AIRPORT) | 25000 | 15000 |
    | US | CP | DALLAS-MARKET CENTER | 25000 | 15000 |
    | US | CP | NORTH DALLAS-ADDISON | 25000 | 15000 |
    | US | CP | NASHUA | 25000 | 15000 |
    | US | CP | GRAND RAPIDS – AIRPORT | 25000 | 15000 |
    | US | CP | GREENVILLE-I-385-ROPER MTN RD | 25000 | 15000 |
    | US | CP | LOS ANGELES-COMMERCE CASINO | 25000 | 15000 |
    | US | CP | PENSACOLA GRAND | 25000 | 15000 |
    | US | CP | HARRISBURG-HERSHEY | 25000 | 15000 |
    | US | CP | PITTSFIELD-BERKSHIRES | 25000 | 15000 |
    | US | CP | PHOENIX | 25000 | 15000 |
    | US | CP | PORTLAND-LAKE OSWEGO | 25000 | 15000 |
    | US | CP | MIAMI INTERNATIONAL AIRPORT | 25000 | 15000 |
    | US | CP | MADISON | 25000 | 15000 |
    | US | CP | MINNEAPOLIS-DWTN (NORTHSTAR) | 25000 | 15000 |
    | US | CP | RICHMOND DOWNTOWN | 25000 | 15000 |
    | US | CP | PALO ALTO | 25000 | 15000 |
    | US | CP | INDIANAPOLIS-DWTN-UNION STN | 25000 | 15000 |
    | US | CP | NORTHWEST-BROOKHOLLOW | 25000 | 15000 |
    | US | CP | SAN FRANCISCO-PENINSULA-ARPT | 25000 | 15000 |
    | US | CP | WHITE PLAINS-DOWNTOWN | 25000 | 15000 |
    | US | CP | LOS ANGELES- INTL AIRPORT | 25000 | 15000 |
    | US | CP | ST. LOUIS AIRPORT | 25000 | 15000 |
    | US | CP | SPRINGFIELD | 25000 | 15000 |
    | US | CP | COLUMBUS-DOWNTOWN | 35000 | 15000 |
    | US | CP | SEATTLE-DOWNTOWN AREA | 35000 | 15000 |
    | US | CP | ASTOR-NEW ORLEANS | 35000 | 15000 |
    | US | CP | KEY WEST-LA CONCHA | 35000 | 15000 |
    | US | CP | BEVERLY HILLS | 35000 | 15000 |
    | US | CP | THE HAMILTON – WASHINGTON DC | 35000 | 15000 |
    | US | CP | WASHINGTON NATL AIRPORT | 35000 | 15000 |
    | US | CP | REDONDO BEACH AND MARINA | 35000 | 15000 |
    | US | CP | ORLANDO-UNIVERSAL | 35000 | 15000 |
    | US | HI | ROCHESTER-AIRPORT | 15000 | 10000 |
    | US | HI | MPLS/ST PAUL ARPT-MALL OF AMER | 20000 | 15000 |
    | US | HI | YOUNGSTOWN-SOUTH (BOARDMAN) | 25000 | 10000 |
    | US | HX | MURRELLS INLET (MYRTLE BEACH) | 25000 | 15000 |
    | US | HR | PANAMA CITY BEACH | 25000 | 20000 |
    +———+——-+——————————–+———+———-+

    Conclusion

    It is interesting to see how this Priority Club change is going to play out by the time we have the entire list of new point requirements.

  25. Chadwin
    January 17th, 2013 at 09:27 | #25

    Point requirement for some of those hotels have changed back to the normal. Such as InterContinental Toronto from 15000 to 40000. Sucks.

  26. Cris
    January 17th, 2013 at 10:47 | #26

    Yeah, LaConcha (CP) in Key West is back to 35,000 – if it ever dropped at all.

  27. Cris
    January 18th, 2013 at 07:11 | #27

    Update – I checked this morning and it has been increased to 45,000/night.

    So – our points are devalued again, you can’t make Platinum, there are little to no perks for showing repeated loyalty…. me thinks Priority Club has forgotten why a loyalty program exists in the first place.

    2013 HHonors stays – 4 2013 IHG stays – 0

  28. Chris
    January 19th, 2013 at 01:51 | #28

    Just stayed 4 nights at the Crown Plaza Dubai Deira. Per paid to get it within my work budget but still cheap. Received zero points because the ore paying discounted rate is “non qualifying” . I have played hell and awaiting response! Is this another change for 2013? If we ran out business’s like priority rewards we would be rewarded with bankruptcy. Hilton here I come.

  29. Chris
    January 19th, 2013 at 01:55 | #29

    Sorry. Trying to type on my iPhone in poor light. The last comment was re pre paying. iPhone changed what I typed to what it thought I meant! Samsung Galaxy here I come!

  30. phil
    January 19th, 2013 at 11:47 | #30

    What has happened to the quarterly promotions from IHG? Nothing for Q1 2013? Or have I missed something???!

  31. DHG
    January 19th, 2013 at 15:13 | #31

    As a result of the devaluation by IHG last year, I returned to Marriott and it cost the IHG group roughly 800 paid nights by myself and my crew of 3 over a non-stop period of 8 months for a project in Texas that has since ended. In the year prior to that, we were on a project in New Mexico with a similar number of nights in 8 months.

    Unfortunately, I am now stuck in a town on a solo long term project with no Marriott properties There is a Holiday Inn where I am, so I am staying in it but only because I don’t a good alternative. I got so angry about the devaluation by IHG last year that I started recruiting others any time I had a chance to join the Marriott program. I’ve been able to get 2 new people who do work similar to me to join the Marriott and get out of the IHG program. The bait I use is the Marriott Trave Package programs where you can buy up to 120,000 airline miles and a week’s stay at some very nice Marriott properties on points. That hooks them. I then get a referal bonus of up to 10,000 points and they get an extra matching set for having excepted my inviation–win-win!

    I don’t know what kind of calculus IHG goes through on tallying the benefits of devaluing its programs but for the “super” road warriors such as myself where 200 nights a year is not unusual, it has cost them a lot to lose our business. That’s something they can’t measure in their surveys. Wish they could. It might have discouraged their betrayal of guys like me who spend our lives away from home.

  32. DHG
    January 19th, 2013 at 22:42 | #32

    Loyalty Lobby has posted, as of yesterday, a color coded spreadsheet in PDF format that shows how properties have increased/decreased/not changed from 2012 to 2013:
    http://loyaltylobby.com/2013/01/18/priority-club-intercontinental-hotels-group-master-property-list-with-2012-2013-point-requirements/

    Desireable properties in some locations have increased by 15,000 points over 2012. One property I like, the Holiday Inn – Fisherman’s Wharf in San Fransisco is now, after last year’s and this year’s devaluation, 20,000 points more than the 15,000 points it took in 2010. That’s cutting the value of my points in half in two year’s time. I’m now looking at changing to a Hilton owned property where I am if I can get a challenge match to Diamond. I’ll get a “surpass” American Express card too. With a double bonus promotion going on now for Hampton Inns (owned by Hilton), I can get 42 points a dollar with deftly arranging the Hilton program for another option on earning points.

  33. bob
    January 22nd, 2013 at 05:29 | #33

    Sadly IHG won’t read this and even if they did they won’t care.

  34. Sam Fan
    January 22nd, 2013 at 15:41 | #34

    this was special the Holiday Inn Express in Hong Kong is now 35k points, get real

  35. tim
    January 22nd, 2013 at 16:11 | #35

    Go to Priority Club Rewards Facebook page or to the Priority Club website and go on their “Priority lub Connect” site. They read all of the comments on those sites.

  36. Dave
    January 23rd, 2013 at 02:02 | #36

    I have been more than annoyed by Priority Club over the years. I tend to hedge my bets and keep Platinum status at PC which HAS BEEN my ‘go to’ and Gold at Hilton. Over the years what annoyed me most about PC has been the lack of customer service, lack of upgrades and lack of attention. As someone who stays in Holiday Inn Expresses or Courtyards for business so they can stay at Interncontinentals or Ritz Carltons for pleasure rewards stays, I tend to stay low brow for business and high brow on vacation. I feel that the ONLY reason I stayed with PC over the years is because its just so darn easy to accumulate points and in the past, the points seemed to be the most valuable.

    I was able to stay at the Willard Interncontinental in DC using 30,000 points which I always thought was a great deal because rack rate was around $350 per night. Now it has gone up to 50,000 POINTS!! under the new structure. In fact, every other PC hotel in the downtown area of DC has gone up to between 30 – 35,000 points per night when rack rate is between $179 – $209. I got the Crowne Plaza downtown for 20,000 points last year!

    Not to mention that Priority Club claims that there are no blackout dates for rewards but have been limiting the number of rooms in ‘hot’ areas available for PC booking. In Key West, I was locked out of using my PC points because they said they sold out all their PC Rewards rooms even though the night I wanted to stay they still had plenty of paid availability. The same thing happened to me this year for Mardi Gras. All PC Reward night rooms were sold out for the 3 weeks surrounding Mardi Gras festivity. I have stayed at that Holiday Inn the last 4 Mardi Gras and never had that problem before. Same happened at Holiday Inn in Santa Monica (which does not take PC Reward Nights for ANY weekend stay at the hotel!!) and during the week that property went from 25,000 points to 35,000 for a reward night stay!

    I am ditching PC for once and for all. I suggest we all do the same. Here are my experiences with the other reward programs as someone who travels 50 – 80 nights per year:

    Marriott – I am a Platinum member thanks to their ‘challenge’ which allows you to achieve Gold or Platinum status after only a few stays. I think it was 9 stays in 3 months to get platinum. Don’t bother with Marriott unless you attend to achieve Platinum. Lower level members are hard pressed to squeeze any benefits out of their membership. But once you receive Platinum, you get almost guarenteed upgrades to suites … free items from the snack shop upon check in or bonus points at check in with EACH stay, sometimes access to a club lounge and a 50% bonus on points. Whereas I would be upgraded 1 out of every 10 requests at Priority Club, I find that I am often upgraded before I ask at Marriott properties. Marriott also offers a promotion frequently which gives you 1 free stay at up to category 4 hotels for every 2 that you do during the promotion. The downside is most decent Marriott properties in big cities are category 5 – 7. Also, Ritz Carlton is under Marriott’s brands, so for 50,000 points you’ve got yourself a room at the Ritz, which is NOW equivalent to the number of stays it takes to get to an Intercontinental under PC. One other great thing about Marriott is that they stand behind their sell out guarentee. The Courtyard next to the Prudential Center during the Rolling Stones show sold out only minutes after the show dates were announced. I called my Platinum line a few weeks before the show and they offered me a room at rack rate even though the hotel had been sold out for months.

    Sheraton – By far the hardest rewards program to accumulate points at, in my opinion. However, if you are a luxury traveler … Sheraton is probably the program with THE nicest and most exclusive hotels. The St. Regis line blows any other chain’s top tier out of the water. And they have some of the nicest resorts as well. At Sheraton Gold members are treated almost as well as top tier members. Sheraton also does the club lounge better than just about any of the chains. You can always expect fresh, hot breakfast of restaurant quality in the morning and high end hot snacks and beer and wine at night in the lounges, which Gold gets you access to. One cool thing about Platinum status at Sheraton is that you can use ANY gym or club lounge in a Sheraton hotel ANYTIME. So if you live near a Sheraton, thats basically a free gym and lounge for you even when you don’t stay there. Also, SPG customer service is the best I’ve encountered. They are very good about giving you points back if you encounter a problem during your stay, whereas PC on many occasions would not. The W hotels also fall under SPG.

    Hilton – Overall, this seems like the program most Priority Club members leave for. The benefit to Hilton is that they seem to have more properties than Marriott or Sheraton and budget-wise the hotels are closest to Priority Club. Often, I noticed that a Hampton Inn or Hilton Garden Inn are built within 5 miles of a PC hotel and are similar in price range whereas Marriott doesnt have anything nearby nor does SPG. And if they do, the rooms are $50 – $100 more per night at Marriott or SPG. The downside to Hilton is that it is very costly to exchange reward nights for the top tier hotels. Waldorff Astoria is under the Hilton brand and they have properties that stack up nicely compared to St. Regis and Ritz. Hilton gives its Gold and its Platinum members very similar benefits. So it might be worth it to be Gold at Marriott and Sheraton vs. Platinum at either one. Gold members get free breakfast or points at check in, a free drink coupon, late check out, upgrades when available at Hiltons and free internet. However access to the club lounge is often restricted to Platinum members or available for purchase, especially at the Waldorff chain. Upgrades don’t come as easy as with Marriott either. But overall, now that the reward nights have jumped up drastically at PC I’d say Hilton would be the best program in terms of comparable property availability and benefits to someone who was considering switching.

    I’ve always griped and complained about Priority Club’s lack of customer service, outsourcing of ALL of their customer call centers to Asia and the way they only keep a few rooms open per property for reward nights and the lack of upgrades available. Also, the franchising of their hotels often means that the hotels within Priority Club are owned by individual families who often don’t abide by the rewards club benefits because they have no allegience to the IHG brand. However, I’ve kept Platinum all these years because simply put, it was easy to attain bonus points, platinum status and it was cheap to cash in for rooms in places like Fisherman’s Wharf, Santa Monica and at high end properties within the Intercontinental. Now that they have made their Rewards Points comparable to other chains, I think there will be a mass exxodus out of PC because the customer service and quality was never there to begin with. Just a HUGE number of hotels and easy points to earn. Bye Bye PC.

  37. tim
    January 23rd, 2013 at 04:25 | #37

    We are starting a Boycott on the Priority Club Rewards page on Face Book. Let your voices be heard. PCR reads all of the posts.

  38. DHG
    January 25th, 2013 at 18:31 | #38

    With 275 paid nights last year between Marriott and IHG, I’m working on trying to get a Diamond Status match from Hilton. If they give it, I’m checking out of the Holiday Inn where I am now for a 100 to 120 consecutive night’s paid stay. I’m just 10 nights into that stay now. There aren’t any Marriott properties in this locale where I’m working, else, had there been I wouldn’t be here now. There is a Hampton Inn, however, so, the idea is to move to the Hampton. We’ll see.

  39. DHG
    January 25th, 2013 at 18:34 | #39

    Great analyis by Dave of the merits of various programs. One thing that Marriott has going for it is the Marriott Rewards Travel Package, where you can buy up to 120,000 airline miles and a week’s stay at any hotel in the Marriott family of hotels. We’ve traveled the world for years on using the Travel Packages. @Dave

  40. Scottex
    January 26th, 2013 at 06:18 | #40

    35,000 point for all properties in Edinburgh – Scotland. You are devaluing the Indigo brand if the Hi Express is also 35,000 point for a stay, looks like they don’t want reward nights being used in Edinburgh, would much rather fleece tourists during the annual August Edinburgh festival by charging upwards of $340.00 for non flexible rate at Hi Express Edinburgh – Royal Mile, don’t forget that free breakfast.. Oh you can be flexible for $401.00.

  41. Phil
    January 28th, 2013 at 18:47 | #41

    @Dave
    Thanks for the in depth review Dave. When I go away on business I usually split my time between the Marriott Residence Inn and the Hilton Homewood Suites since the only IHG property near there is a HIE…not even close in terms of quality. Doing this I achieved Silver status at Hilton without even trying last year but got nowhere close to this with Marriott. Imagine what I would get with Hilton if I actually tried! I contacted them for a status match…we will see what happens. @tim I think I recognize you from the PCR FB page…I can’t believe they are now paying people off to silence them on their page. Despicable.

  42. February 2nd, 2013 at 00:57 | #42

    Lots of bad changes here.
    1. Most Holiday Inns in prime locations (New, York, London, Paris, close to national parks) went thru the roof. Mostly 10.000 points more. Take as example th CP Times square in NY. Was 25K points 2 years ago, now 45K points
    2. The “no bllackout dates” guarantee is a joke. I have found 2 cases of hotels now, which (off season!) only give one room for points. If this room is away, that is it. Great if You travel with famly and want 2 rooms. I did not search activly, was just coincidence I found them. I am afarid will happen often now.
    3. One more secret change. You need 60k points for platinum. But starting 01.01.13. the points from the promotions do not count anymore! Now 60.000 points becomes a challenge. ( I collected 20k points this year, towards my status only 5k. )

    Best regards

    Patrick

  43. Slee
    February 21st, 2013 at 12:51 | #43

    Be prepared that whatever other chain you go to, you will also face freshly devalued rewards programs..starwood, marriott, and worst of all, Hilton, have dumped the value of p. Conspiracy theorists would shout ‘collusion’.

    Club Carlson is very generous at the moment, but has a much, much smaller portfolio of hotels.

  44. Membersince1985
    February 21st, 2013 at 23:14 | #44

    So we Should pick the hotels with the cleanest and it’s comfortable surroundings. From my vast experience they are not IHG properties

  45. March 27th, 2014 at 05:50 | #45

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