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More ways to get in touch with Priority Club

As I’ve said before, e-mailing the service center is not the way to get your problems solved. Calling them has always worked for me for those stays post as “non-qualifying”.

Other routes now open to us include the Priority Club twitter feed – so if you tweet try a DM to get your issue resovled – but expect to have your dirty washing aired in public!

@DM @celo_mendes Records show your account was opened 5/3 and check out date of the stay was 4/17. We’re not able to credit prior stays.

They have also launched a new e-mail address IHGCare@ihg.com to address your issues.#

Tell me how you get on!

 

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  1. Bloobell1964
    May 30th, 2011 at 04:43 | #1

    Have to say I’ve always had a satisfactory resolution by simply using the ‘Report a Points Discrepancy’ button but thanks for the additional info

  2. fanfan
    May 31st, 2011 at 02:35 | #2

    I am not at all satisfied with the PC service, they answer with standard phrases, do not respond properly to the question and their English is so poor and to get my points, I have to write three to four mails…Will try this new address hoping to get a positive response this time.

  3. fanfan
    June 1st, 2011 at 13:38 | #3

    Thanks a lot Admin, wrote to IHGCare@ihg.com, they solved my problem the next day. Very efficient staff; I finally got my points. Thanks again, your help was much appreciated.

  4. spriteman
    June 2nd, 2011 at 12:23 | #4

    Emailed a question about crack the case points and within 24hrs had a response.

    Impressive!

  5. June 3rd, 2011 at 10:24 | #5

    Does everybody here know about Priority Club Connect. Its a forum run by Priortity Club, and actively moderated by PC admins.
    Been visiting PC site for over 10 years and just saw this last week! Its been up for at least 3 years.

    http://community.priorityclub.com/

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